The Washington State Department of Financial Institutions (DFI) has received several complaints from Washington consumers against Ace Cash Express. Several consumers reported that they were contacted by email or telephone by persons attempting to collect loans for $750 or less. Consumers who have either paid off a loan, or have never taken out a loan from the company report that they have been:
- Contacted by an individual named Frank Dollard representing Debt Settlement Division,
- Contacted by an individual named Mike Bell on behalf of Chris Robinson & Associates (or C R and Associates),
- Contacted by debt Recovery,
- Refused information on the alleged loan and proof of the debt,
- Provided with fake case numbers and threats of technical evidence that money was deposited into the consumer’s account,
- Received demands to make payment in the form of pre-paid cards, and/or
- Threatened with legal action through a court or by the I.R.S. or jail time if payment was not provided.
Those perpetrating these scams are not licensed by the Department and are not registered to conduct business in Washington State by the Department of Licensing, the Department of Revenue, or the Secretary of State. The Department of Licensing licenses and regulates collection agencies under RCW .
- Never send money or provide access to your bank or credit card in response to threatening telephone calls or emails you receive claiming that you owe a debt. “Individuals Fraudulently using the business name ACE Cash Express”の続きを読む